The FinXperience platform is highly customizable and configurable, with the ability to align with a lender’s specific branding and marketing differentiators and customer segmentation
The use of tech in the current mortgage application process is disjointed. Borrowers, loan officers, and the corresponding processors and underwriters are often working on entirely different systems. Meanwhile, borrower’s real estate agents, brokers, and financial advisers may not even have access to those systems, preventing them from supporting their clients through what is typically the largest financial transaction of their lifetime.
With FinXperience, Tavant brings all parties together on one collaboration platform and provides hyper-personalized digital journeys to borrowers, loan officers, brokers, financial advisers and other participants in the lending ecosystem. The platform is loan origination system-agnostic and is designed to deliver value to both borrowers and lenders ”from the point of thought of buying a house to the point of owning a home.”
Most of our competitors have offerings that coerce the lender to follow a pre-determined and inflexible customer journey since their architectures provide for limited flexibility on the user experience front, Chief Revenue Officer Hassan Rashid said. The flexibility of FinXperience allows lenders to create an extremely differentiated experience from other lenders, as well as a hyper-personalized experience across their customer segments. There are no cookie cutters here.
As a white-label solution, the FinXperience platform is highly customizable and configurable, with the ability to align with a lender’s specific branding and marketing differentiators and customer segmentation. The platform’s features, functionality, and volume-handling capabilities are scalable with the lender’s growth in the market.
With our VELOX platform, we helped our lender clients not only grow but also improve borrower/loan officer collaboration and close more loans faster. Our clients grew 117% YoY for the period (first half of 2021), improved their conversion by 64%, and reduced cycle times by 52% across purchases and refinances while improving loan officer productivity by 29%, said Abhinav Asthana, Head of Tavant’s Fintech Products Business & Growth.