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Professional pride is key to repairing banking’s image, research reveals

Strees test on EU banks

Professionally qualified bankers have an extremely high level of professional pride in their work, compared to their non-qualified counterparts, new research has revealed.

The Chartered Banker Professionalism Index devised by Nottingham University Business School and the Chartered Banker Institute suggests those bankers, who have made a strong commitment to professionalism, profoundly believe in the value of what they do.

But they also appreciate that consumers have a less positive view of their efforts, according to a detailed survey of hundreds of banking employees.

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